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Mark Twain’s experience with Watson’s Hotel:
There is a rank of noble great shade trees across the way from the hotel, and under them sit groups of picturesque natives of both sexes; and the juggler in his turban is there with his snakes and his magic; and all day long the cabs and the multitudinous varieties of costumes flock by. It does not seem as if one could ever get tired of watching this moving show, this shining and shifting spectacle . . . .
And India did not wait for morning, it began at the hotel—straight away. The lobbies and halls were full of turbaned, and fez'd and embroidered, cap'd, and barefooted, and cotton-clad dark natives, some of them rushing about, others at rest squatting, or sitting on the ground; some of them chattering with energy, others still and dreamy; in the dining-room every man's own private native servant standing behind his chair, and dressed for a part in the Arabian Nights.
Our rooms were high up, on the front. A white man—he was a burly German—went up with us, and brought three natives along to see to arranging things. About fourteen others followed in procession, with the hand-baggage; each carried an article—and only one; a bag, in some cases, in other cases less. One strong native carried my overcoat, another a parasol, another a box of cigars, another a novel, and the last man in the procession had no load but a fan. It was all done with earnestness and sincerity, there was not a smile in the procession from the head of it to the tail of it. Each man waited patiently, tranquilly, in no sort of hurry, till one of us found time to give him a copper, then he bent his head reverently, touched his forehead with his fingers, and went his way. They seemed a soft and gentle race, and there was something both winning and touching about their demeanor.

There was a vast glazed door which opened upon the balcony. It needed closing, or cleaning, or something, and a native got down on his knees and went to work at it. He seemed to be doing it well enough, but perhaps he wasn't, for the burly German put on a look that betrayed dissatisfaction, then without explaining what was wrong, gave the native a brisk cuff on the jaw and then told him where the defect was. It seemed such a shame to do that before us all. The native took it with meekness, saying nothing, and not showing in his face or manner any resentment. I had not seen the like of this for fifty years. It carried me back to my boyhood, and flashed upon me the forgotten fact that this was the usual way of explaining one's desires to a slave. I was able to remember that the method seemed right and natural to me in those days, I being born to it and unaware that elsewhere there were other methods; but I was also able to remember that those unresented cuffings made me sorry for the victim and ashamed for the punisher. My father was a refined and kindly gentleman, very grave, rather austere, of rigid probity, a sternly just and upright man, albeit he attended no church and never spoke of religious matters, and had no part nor lot in the pious joys of his Presbyterian family, nor ever seemed to suffer from this deprivation. He laid his hand upon me in punishment only twice in his life, and then not heavily; once for telling him a lie—which surprised me, and showed me how unsuspicious he was, for that was not my maiden effort. He punished me those two times only, and never any other member of the family at all; yet every now and then he cuffed our harmless slave boy, Lewis, for trifling little blunders and awkwardnesses. My father had passed his life among the slaves from his cradle up, and his cuffings proceeded from the custom of the time, not from his nature. When I was ten years old I saw a man fling a lump of iron-ore at a slaveman in anger, for merely doing something awkwardly—as if that were a crime. It bounded from the man's skull, and the man fell and never spoke again. He was dead in an hour. I knew the man had a right to kill his slave if he wanted to, and yet it seemed a pitiful thing and somehow wrong, though why wrong I was not deep enough to explain if I had been asked to do it. Nobody in the village approved of that murder, but of course no one said much about it.
It is curious—the space-annihilating power of thought. For just one second, all that goes to make the me in me was in a Missourian village, on the other side of the globe, vividly seeing again these forgotten pictures of fifty years ago, and wholly unconscious of all things but just those; and in the next second I was back in Bombay, and that kneeling native's smitten cheek was not done tingling yet! Back to boyhood—fifty years; back to age again, another fifty; and a flight equal to the circumference of the globe-all in two seconds by the watch!
Some natives—I don't remember how many—went into my bedroom, now, and put things to rights and arranged the mosquito-bar, and I went to bed to nurse my cough. It was about nine in the evening. What a state of things! For three hours the yelling and shouting of natives in the hall continued, along with the velvety patter of their swift bare feet—what a racket it was! They were yelling orders and messages down three flights. Why, in the matter of noise it amounted to a riot, an insurrection, a revolution. And then there were other noises mixed up with these and at intervals tremendously accenting them—roofs falling in, I judged, windows smashing, persons being murdered, crows squawking, and deriding, and cursing, canaries screeching, monkeys jabbering, macaws blaspheming, and every now and then fiendish bursts of laughter and explosions of dynamite. By midnight I had suffered all the different kinds of shocks there are, and knew that I could never more be disturbed by them, either isolated or in combination. Then came peace—stillness deep and solemn and lasted till five.Then it all broke loose again. And who re-started it? The Bird of Birds the Indian crow.
If I sat on one end of the balcony, the crows would gather on the railing at the other end and talk about me; and edge closer, little by little, till I could almost reach them; and they would sit there, in the most unabashed way, and talk about my clothes, and my hair, and my complexion, and probable character and vocation and politics, and how I came to be in India, and what I had been doing, and how many days I had got for it, and how I had happened to go unhanged so long, and when would it probably come off, and might there be more of my sort where I came from, and when would they be hanged,—and so on, and so on, until I could not longer endure the embarrassment of it; then I would shoo them away, and they would circle around in the air a little while, laughing and deriding and mocking, and presently settle on the rail and do it all over again.
They were very sociable when there was anything to eat—oppressively so. With a little encouragement they would come in and light on the table and help me eat my breakfast; and once when I was in the other room and they found themselves alone, they carried off everything they could lift; and they were particular to choose things which they could make no use of after they got them. In India their number is beyond estimate, and their noise is in proportion. I suppose they cost the country more than the government does; yet that is not a light matter. Still, they pay; their company pays; it would sadden the land to take their cheerful voice out of it.

Ian Strathcarron’s remarks on Watson’s Hotel:
“Watson’s Hotel ain’t what it used to be. It was built as the finest hotel in Asia in the mid-1860s and by common consent for a generation it was just that—if you were white, for that was its policy. If you were non-white you would have been among the six hundred staff working to service the 150 rooms all of which could be adjoined to make suites; but then you had to be white again, and female, to work in the restaurant; and white again and male to work in the lobby.”

Today, “Watson’s is condemned and crumbling—but, this being India, still full.”

“The engineers reported the building was not only evidently unsafe but also economically indestructible and Town Hall were faced with a Watson-22: given its prime downtown location and massive girder construction the old hotel would be so expensive and disruptive to demolish that it had to remain in situ, but to have it remain in situ would mean evacuating it and under an old Raj-era by-law compensating the landlord as if it were in prime condition—compensation he would not be due had they been able to afford to demolish it. Welcome to the labyrinthine world of British-derived Indian bureaucracy.”

“… each one of the old hotel rooms has been divided and subdivided into so many lawyer’s cubicles to make them unrecognizable as the finest rooms in Asia that they were. More fun is to be had reading the overlapping lawyers’ signs, part directions, part advertisements, part pleas for any sort of legal work in the illegal surroundings and all bottomed off by a plethora of buckets to catch the leaks.”

Strathcarron on Watson's construction:
“The construction was unusual and serves to show how much the Empire benefited Britain. Private money was raised to employ the civil engineer who cut his teeth on St. Pancras, a Gothic-revival main line train station in London; he used the same system of Lego-linking cast-iron steel girders that had been used at London’s Crystal Palace, built ten years earlier for the Great Exhibition. The four thousand beams were made over three years in three factories in the Black Country in the English Midlands, then shipped by canal to Manchester, by barge to Liverpool and by a series of freighters to Bombay. Like many buildings designed by engineers it wears its heart on its sleeve, or in this case its girders on its façade. It is, even now in its death throes, rather magnificent—albeit more so as a monument to the financial and imperial confidence of the early Raj period than to its aesthetic merit.”

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